Due to the shortness of the week and various projects and meetings I only have a few articles this week. They are good ones though.
- Meredith Farkas gives us plenty to think about with her post. She always provides thoughtful commentary on library issues. She lives in Vermont so I like her!
- I continue to try to understand Net Neutrality. This article from The Economist was published in December but I just read it. It’s very informative and provides a good basic explanation of the issue.
- Ars Technica discusses the recent FCC and Department of Justice approval of the NBC Universal and Comcast merger. I haven’t really been following this debate but it looks like this could really shake things up.
- Read Write Web had a 16 year old guest author discuss the implications of technology and personal history. How do we preserve our personal history in a digital environment where there are no physical objects (letters etc) to save?
- Steven Bell at Designing Better Libraries offers some tips for making mundane interactions at the library more memorable and positive for our public.
- Cynthia Thomas at UX Magazine discusses the Experience-Driven Culture. It’s a new concept for me and I think it’s something we would do well to contemplate as we move forward with our strategic planning. I’ll have to learn more about this.
To download these articles in .pdf, .mobi, or .epub click here.
The UX article is of special interest to me. So far, one observation I like a lot: “And Gap didn’t mess up a logo change, they highlighted just how unpracticed they are at utilizing customer feedback, an indication that customer involvement is not an everyday occurance for them. ” Maybe our group needs to ask itself how well we use customer feedback — and how well we collect it (I know more collection is forthcoming).